Frequently Asked Questions

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What should I expect during my visit?

Our health care provider will have blood work ordered for you to obtain before your initial visit. These lab results will be reviewed with you along with your symptoms, medical history, and your specific goals at your visit. We will be sure to answer all questions and address any concerns you may have. Our health care provider will determine a customized treatment plan specific for you and your goals.  Our clinic does not utilize any "one size fits all" treatment plans. Please allow 60 minutes for your initial appointment as we are very thorough! 

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What information do you need for my appointment?

Please have your driver's license, list of medications you take along with your medical history, & your form of payment.

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How do I prepare for my blood work?

No ejaculation or sexual intercourse for 72 hours prior to your blood draw as this can falsely alter some of your test results. Avoid cycling for 72 hours prior to your blood draw. Also, drink about 1-2 bottles of water 2 hours prior to your blood draw, as well, to ensure sufficient hydration. Some blood tests require you to be fasting. Your health care provider will determine if you need to be fasting.

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Does a consult appointment guarantee a prescription medication?

After reviewing your initial lab work results and medical history, your provider will determine what treatment is appropriate for you. Not everyone will qualify for prescription treatment, but alternative options may be available.

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Will I need a follow-up appointment? 

You will follow-up with our health care provider and obtain blood work every few months throughout the year, as necessary.

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How much does it cost?

There are different types of membership packages to choose from that will be discussed at the time of your initial visit. Each membership you sign-up for, will be charged to you on a monthly basis which includes all visits, lab work, medication and supplies delivered discreetly to your door. You may cancel at any time.

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What form of payment do you accept?

We accept Visa, Mastercard, & Discover.

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Do you accept HSA or FSA?

If you are wishing to use this form of payment, you may be eligible to use those funds to pay for your subscription; however, we recommend you confirm this with your tax expert or insurance plan coordinator.

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Do you accept insurance? 

We do not handle any insurance processing. This allows us to be more autonomous and customize your care that you need and deserve, rather than having your insurance company dictate what you may or may not need and deserve. 

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Can my significant other or spouse attend my appointment?

Absolutely! We want you to feel as comfortable as you can during your visit and they can be quite helpful; however, you are not required to have someone attend your visit with you.

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Is the pharmacy you use for my treatment licensed in the U.S?

All medications are prescribed by a licensed health care provider and dispensed from a licensed U.S. compounding pharmacy.

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Is my information private?

Yes. Our patient's privacy is our top concern. We use the latest encryption technology to protect your personal and medical information to keep our process HIPAA compliant every step of the way.

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